Ofcourse, no service wants you to leave them – no matter what! But if you want to, you’ll have to. To make your cancellation hassle-free, NOW offers an effortless cancellation process. If you are looking for a way to cancel NOW TV Subscription, you have come to the right place.
There can be multiple reasons why you want to cancel your NOW membership, and we totally get it. With multiple reasons behind it, there are multiple ways you can do it. You can choose a way depending on which account is linked with your subscription plan.
How to Cancel NOW TV Subscription?
The canceling option is only available on the Website and is not supported on the NOW App. So, it cannot be done through an app on your NOW Smart device or any other smart streaming device .Here is a tip before you get in and start cancelling your NOW TV Membership. Use a PC Desktop, a laptop, or a tablet rather than a mobile. The process runs smooth on those devices and is also super convenient and fast.
- Visit nowtv.com and tap on NOW Membership.
- Enter your account credentials and Login.
- Go to your Profile, Choose My Account, and Select Passes and Vouchers.
- Select the Plan and Click on Cancel Membership.
- Confirm the cancellation and follow the onscreen prompts to complete the cancellation process.
- Once your NOW TV Membership is cancelled, you will receive a confirmation message on the screen and also an email on your registered mail ID within 3 hours.
The Cancellation will stop any further payments. and if you cancel before the plan ends (in the mid of the month or something) , you can still use the streaming service until the current billing ends.
For users who have their NOW TV Membership associated with any other services, you will need to follow one more step. You’ll need to cancel the plan through the other services too.
Cancel NOW TV via EE account
If you are an EE TV Customer and have got NOW TV Membership through EE TV, you will have to cancel it through both NOW TV and EE TV.
- It is so simple – log in to your EE Account on the web or the My EE App.
- OR Contact them – Just give a call on 0800 956 6000.
Even if you cancel your EE TV Package, all NOW associated content included in the plan will also be ended together. Also, if you have subscribed to its bolt-on membership as an add-on for the plan, you can also discontinue it if you don’t want it.
But if you are using it via BT, log in to your My BT Account to manage and cancel your subscription.
Cancel NOW TV via Xfinity
When using NOW TV via Xfinity, you can manage and cancel it from your Xfinity, Xfinity Flex, or your Xumo Stream Box in just a few steps. Here’s how :
- On your device, open the Home Screen >Select Settings> Apps and Subscriptions/ My Subscriptions> click on manage subscriptions > choose NOW TV> Unsubscribe> confirm.
How to cancel NOW TV through Amazon, Apple, and TalkTalk?
Via Amazon
Suppose you have paid for your membership through Amazon ;
- Open your Amazon Account > Go to Memberships and Subscriptions > Select NOW and Cancel.
Via Apple
If you have installed the app from Apple App store and purchased its subscription through Apple . You must cancel through it too .
- Sign in to your Apple ID and manage your account.
- Tap on Cancel a subscription and choose NOW TV.
On iPhone/iPad or Vision Pro
- Open Settings > Tap on your profile > Subscriptions>NOW TV >Cancel Subscription.
On Mac
- Open App Store> Click profile > Account Settings >Subscriptions > Manage> Select NOW > Cancel.
For Talk Talk Users
Log in to your Talk Talk account or talk to the customer service and ask them to cancel your associated plan to stop future services.
How to Cancel NOW TV Broadband Membership?
Apart from the Streaming services, if you are using NOW TV Broadband services, you can cancel it too anytime you want. However, when you cancel or change your provider, All calls and Line rental will be stopped immediately.
All you need to do is inform NOW if you are planning on changing your broadband service to a new provider. This will make your process a little bit easier.
- Give a call or send an email to updatemyaccount@nowtv.com and verify your details to confirm your cancellation request.
Is there a refund after the cancellation?
Although NOW TV Cancellation is flexible, they do not generally offer any refunds.However , There is a chance for a refund or a credit in some considerate circumstances.
- No Minimum term plan users are eligible for the Refund.
- If you forget to cancel your free trial – Oops! There is no refund.
- If you have multiple accounts, no refund.
- In case you are using NOW through other services, you have to contact them about the refund.
Then, how do you get a refund anyway? Well, there are specific scenarios that can make you eligible to get a refund, such as ;
- Using a credit balance for payment.
- Upgraded your membership or got a Boost or Ultra Boost plan on your monthly bill – you will be offered a PRO-RATA REFUND.
- And lastly, if you have got the membership and haven’t watched anything at all, you can ask for a refund with Chat to Bot.
How do I cancel multiple NOW TV Passes?
Incase you are using more than one plan on the service and you want to cancel all of them. You will have to repeat the above cancellation steps for each.
Is it possible to cancel my Sports Day Membership?
No, currently, it is not possible to cancel the Sports Day Membership on NOW, as it is available for only 24 hours once you purchase it. It will run until a day (24 hours ) is completed, and you cannot pause it at anytime .
Wrap up
This is how you can cancel NOW TV Subscription easily and quickly. The process is straightforward and hassle free when you follow the given steps. All you need to do is sign in to your service accounts, choose your subscription, and confirm cancellation. However, if you change your mind and wish to join again, you can surely do it whenever you want – and that’s effortless too.
For further support, do join the NowTV community.